Frequently Asked Questions

  • What is the value of having crystals in skincare products?
  • Where do the Crystals come from and what are their benefits?
  • Why crystals are good for your skin?
  • Can you rub crystals on your face?
  • What crystals help with beauty?
  • What does crystal infused mean?
  • What are the benefits of crystal face roller?
  • How often you should use a face roller?
  • How to use a face roller?
  • Can face rollers reduce double chin?
  • Can face rollers slim your face?
  • Can the products be returned?
  • How can I return the products?
  • What are the payment options?
  • How do I know if my order has been placed successfully?
  • I have not received an order confirmation, has my order been placed successfully?
  • What should I do if I have ordered something incorrectly, can I cancel my order?
  • What are the benefits of creating an account?
  • How do I create an account?
  • I have forgotten my password
  • How do I follow the status of my order?
  • How quickly will I receive my order?
  • Do I have to pay for shipping?
  • How does ANAS Crystal Care contribute to a better world?
  • Are ANAS products cruelty-free?
  • Do you have an affiliate program?
  • Can I sell your products on my store?
  • Working with us
  • What is Volcanic water, where does it come from, and what are the benefits for the skin?
  • What is the smell of the products and which notes in fragrance are used in the products?

Crystals

What is the value of having crystals in skincare products?

Our usage of Crystals, particularly Quartz has to do with the various properties that greatly benefit the user.

  1. Protection: White Quartz consists of silicon dioxide (S1O2) and other metal ions which protect the skin by creating a protective film when they come into contact with the skin. They also show antiseptic activity by limiting the amount of available water preventing the development of microbial flora.

  2. Hydration: These same metal ions when merged with silica-enriched Volcanic Water, as is the practice with our products, provide the hydration our skin needs. Silica is a mineral that has the extraordinary capacity to hold 300 times its weight in water, thus binding water in the skin’s cells. This is especially beneficial because as we age, we lose the ability to retain moisture.

  3. Restoration: The Silica present in both of our core ingredients Quartz Crystal and Volcanic Water has immense restorative properties. It is one of the main components of our skin, hair & nails, and research has shown that it has the ability to hydrate, restructure, and relax the skin making it softer & smoother. Silica also helps in the production of hyaluronic acid and collagen, keeping the skin young and plump.

  4. Eco-friendly: In the present day world, our choices can make or break us. And you’d be happy to know that the production method at ANAS is 100% environmentally friendly and vegan. On top of that, all Crystals come from sustainable mines and all ingredients are ethically sourced.

  5. Premium but affordable: To keep our products accessible to all, our products are competitively priced and can become your go-to everyday skincare products without burning a hole in your pocket. The price however does not compromise for the quality, for in each product you will find an actual piece of Quartz Crystal infused within that will enhance your skin each day!

Read more here.

Where do the Crystals come from and what are their benefits?

The Quartz Crystals in our products are ethically sourced in Madagascar. They have extraordinary properties and benefits for both beauty and balance. Read more about it on Quartz Crystal page.

Why crystals are good for your skin?

Crystals have many benefits for the skin on their own, but when combined with our innovative formula, provide you with a heap of extra benefits. The combination of Crystals and Volcanic Water offer deep hydration, purifying, restructuring properties and a highly anti-ageing effect. Both are rich in Silica, a mineral that holds the secret to great skin, as it has the extraordinary capacity to hold 300 times its weight in water, thus binding water in the skin’s cells.

Research also shows that Silica helps in the production of hyaluronic acid and collagen, which is essential for maintaining the elasticity of our skin giving it a plump and smooth appearance. It also helps strengthen our nails and hair follicles.

In a similar way, the metallic ions contained within Quartz Crystals, have shown to provide a much needed layer of protection for our skin. We are all aware of the myriad of external environmental factors which are detrimental to our skin, such as the sun’s harmful UV rays. Studies have

uncovered that these metal ions create a protective film once they make contact with the skin’s epidermis.

Read more here.

Can you rub crystals on your face?

If that’s what floats your boat, go ahead! But we’d recommend to go for a tumbled stone and not raw or with edges. ;)

But in all seriousness, there are two ways to use Crystals on your face: using a Crystal point like this Selenite Point to work with your third-eye chakra or giving yourself a face roller massage with a powerful stone like our Quartz Roller.

What crystals help with beauty?

All Crystals have their benefits but our choice of White Quartz is beneficial in establishing both inner and outer beauty. Externally, the high metal ions in the Quartz we use provide several benefits which increase skin health and beauty. It also provides a protective layer on the skin along with anti-septic and healing properties.

Internally, the Crystals bring peaceful energy to the user making them glow from the inside.

What does crystal infused mean?

It means there is literally a piece of Quartz Crystal infused in our products. We are the 1st ever to do so in a patented technology that allows us to bring all the benefits of the Crystals into cosmetic skincare in a natural and sustainable way.

The essence of the ANAS Patent is that its unique formula combines Crystal properties and Volcanic Water, among other ingredients, to increase the metal ions concentration in the products. This boost of minerals and ions -- hydrate, restore and regenerate your skin.

Quartz is also the world’s most powerful energy amplifier and it brings balance to the user. It can drive bad energy away and detoxify, as well as harmonize the electric charge of the body, leaving it supple, rejuvenated, and stress-free.

Read more here.

What are the benefits of crystal face roller?

There are several benefits to using a face roller:

  • It strengthens your facial muscles and improves skin elasticity to keep your skin tight and young

  • Our usage of powerful Crystals brings balance to your chi (life energy)

  • It brightens your complexion and gives you a natural glow

  • Reduces puffiness of the face and around the eyes

  • Stimulates blood circulation and promotes lymphatic drainage

How often you should use a face roller?

We advise to use your roller every day for a few minutes for best results. The immediate results from your roller massage will last for a few hours. While with regular usage, you can see more stable results in a couple of weeks.

How to use a face roller?

Cleaning

Start by cleaning the roller and your face. Use a cleaning cloth for the roller and clean your face with either water or a cleanser.

Oil or Moisturize

Apply a few drops of your favourite facial oil, serum or moisturizer to your skin and use the roller to spread the product over your face.

The Real Thing

Now start massaging your skin with the roller going from the top to bottom. The wide side of the roller is meant for your forehead, cheeks, chin and neck; while the narrow side is meant for the skin around your eyes, lips and jawline.

Can face rollers reduce double chin?

Regular massage with the face roller helps in the lymphatic drainage of the face and neck which is what ultimately reduces puffiness of the face and double chin. It aids in the sculpting of a better jawline and face shape.


Tip - Make sure to roll down to your collar bone for a proper lymphatic drainage.

Can face rollers slim your face?

Yes. The lymphatic system is the body’s network of tissues, one of the primary functions of which is fat transport. When you massage your face and neck with the roller going down, it helps in the lymphatic drainage of the face, making it more sculpted and less puffy.

Returns

Can the products be returned?

Yes, products can be returned, for information regarding returns please refer to returns & exchanges page.

How can I return the products?

The products must be returned in their original condition, unopened and unused. For the return address and further explanation, please refer to returns & exchanges page.

Payment

What are the payment options?

You can pay for your orders with Ideal, PayPal, Credit Card and Klara.

How do I know if my order has been placed successfully?

After the order is paid you will receive a confirmation email, if you received it the order has been successfully placed. If you did not receive an email, please contact us at hello@anascrystal.care

My order

I have not received an order confirmation, has my order been placed successfully?

If you have not received an email, please check your spam first, if our email is not there, you can send us an email at hello@anascrystal.care. We will then check whether your order has been successfully placed.

What should I do if I have ordered something incorrectly, can I cancel my order?

In case of an incorrect order, please send us an email as soon as possible so that we can cancel the order before shipping. Orders are shipped within a few hours, so it is important to email as soon as possible.

Account

What are the benefits of creating an account?

When you create an account with ANAS Crystal Care, you will be first to find out about promotions, new products and latest news. In addition, you can access your order status and history within your account.

How do I create an account?

You can create an account on this page.

I have forgotten my password

You can reset your password on this page.

Delivery

How do I follow the status of my order?

After your order has been placed you will receive a confirmation email, in which the tracking information and a tracking link will be sent, with the link you can check the status of your order.

How quickly will I receive my order?

NL 1-2 days
BE, LU, DE 1-3 days
AT, DK, GB, FR, IT, SE, ES 2-4 days
FI, IR, PL, PT 2-5 days
Other EU countries 3-8 days
Worldwide  

 

Do I have to pay for shipping?

NL €5 or FREE for orders over €50
BE, LU, DE €7 or FREE for orders over €100
AT, DK, GB, FR, IT, SE, ES €9 or FREE on orders over €150
FI, IR, PL, PT €11 or FREE for orders above €150
Other EU countries €16 or FREE on orders above €150
Worldwide €24 or FREE on orders above €150

 

Sustainability

How does ANAS Crystal Care contribute to a better world?

ANAS stands for purity and embraces the earth and the gifts it has to give, rejecting all harmful chemicals, additives, pollutants and preservatives. You can read more about it on ideology page.

Are ANAS products cruelty-free?

Yes! ​​The products of ANAS Crystal Care are Vegan, not tested on animals, free from synthetic colors, sulfates and parabens.

Business-related

Do you have an affiliate program?

We work with Awin affiliate program please send us an email at hello@anascrystal.care 

Can I sell your products on my store?

Yes, on this page you can find out more and sign up.

Working with us

See work with us page for vacancies.

For B2B matters you can contact us via this page!

ANAS Products

What is Volcanic water, where does it come from, and what are the benefits for the skin?

Volcanic Water comes from the thermal spring of Fenestre in Bourboule and is known for its therapeutic properties, its ability to stimulate the immune system and reduce tissue inflammation. It is widely used to aid in healing respiratory issues, allergies, help with skin problems such as eczema and psoriasis, and to treat the aftermath of burns and scars from cancer treatments.

The two extraordinary properties it bears, though, are that it functions as an excellent conduit and amplifier of the beneficial energy of the Crystals inside all ANAS products and that it is rich in Silica, an essential micronutrient that works deeply at a molecular level and which:

-Binds to keratin in skin, hair and nails to strengthen them and contributes to hair growth, enhanced hair texture and overall health

-Restores skin’s balance 

-Hydrates

-Remineralizes

-Protects cells and tissues against environmental aggressions, like air pollution

Read more about it on Volcanic water page and on our blog post.

What is the smell of the products and which notes in fragrance are used in the products?

Fragrance notes used in ANAS Crystal Care products include Bergamot, Cardamom, Pink Berries, Cinnamon, Ginger, Nutmeg, Saffron, Cedarwood, Kashmir Fusion, Frankincense Fusion, Musk, Patchouli, Sandalwood and Vetiver.