How does the shipping work?

On the territory of the Netherlands and Belgium, we offer delivery within 24 hours. While for others in and outside of Europe, shipping time varies. You can check the shipping for your own country in more detail here.
All products are shipped from The Netherlands.
Are your ingredients ethically sourced?

Absolutely. We carefully select our ingredients from responsible suppliers who align with our values of sustainability and ethical sourcing.
Are ANAS products cruelty-free?

Absolutely. None of our products are tested on animals at any stage.
Is your packaging environmentally friendly?

Yes, we use sustainable packaging materials, ensuring minimal waste and a lower carbon footprint. The packaging of ANAS products is made from FSC-certified carton, while the cosmetics itself is stored in either glass or recycled plastic containers.
What makes ANAS sustainable?

We prioritize ethically sourced, natural ingredients and eco-friendly packaging to reduce our environmental impact. Sustainability is at the core of our brand. We also take part in multiple nature restoration initiatives, and 7% of profits get donated to replenish the environment
Are your products suitable for all skin types?

Yes. Our formulas are thoughtfully developed to be gentle and suitable for all skin types, including sensitive skin. While we do use carefully selected perfumes to create a pleasant sensory experience, our products are dermatologically tested and balanced to minimize the risk of irritation.
What is the significance of quartz crystal in your products?

ANAS products harness the scientifically recognized properties of quartz crystal, integrating it into our formulations through a patented process. Quartz, composed of silicon dioxide (SiO₂), possesses a unique crystalline structure that enables a sustained release of bioactive mineral ions, such as silica, calcium, and magnesium.
These essential minerals contribute to skin health by reinforcing the skin barrier, enhancing hydration, and protecting against oxidative stress caused by environmental factors. Unlike conventional skincare formulations, our method leverages the natural conductivity and stability of quartz to deliver active ingredients effectively, creating a harmonious fusion of science and nature for a truly transformative skincare experience.
How do I use the products with Quartz Crystal?

Simply use the product as instructed, the Quartz Crystal remains inside and infuses the formula with its symbolic energy, enhancing your self-care ritual on a deeper level.
Once the product is finished, you can reuse the crystal by placing it into another product, as it retains over 99% of its energetic properties. It’s perfect for continued use in rituals, meditation, or simply as a decorative piece in your space.
Don’t forget: the crystal is a living being, treat it with care, and it will continue to support you energetically..
How do I return a product?

You can return a product within 14 days of receiving it. For cosmetic products, returns are only accepted if the item is unopened, since opening it compromises the integrity and quality of the contents.
Please email hello@anascrystal.care for return instructions.
Do ANAS products contain parabens, sulfates, or other harsh chemicals?

No. All ANAS products are free from parabens, sulfates, silicones, and other harsh chemicals. We focus on clean, natural formulations that are effective yet gentle on your skin.